Good customer service and fast
The staff were exceptionally knowledgable, professional and courteous. they really listened to your needs and concerns
Everyone is always friendly and helpful . It is a very nice atmosphere to be in .
Stellar service and a complimentary Uber to and from home so I didn’t have to wait
It was great! I love my Hyundai...
It was painless! I gave my salesperson some basics of what I was looking for and he really did his absolute best to honor both my financial, cosmetic, and other driving experience preferences. I felt incredibly well-informed about the purchase I was making, which was a big deal when it's such a big purchase!
Can’t possibly say enough good thing about Springfield Hyundai service department! The staff is always willing to go the extra mile. I usually work with Everett, he is amazing! Very knowledgeable and professional! Just had another positive experience, very thankful to have found this dealership!
Great service and great deal. Sales person was really nice and answered all the questions completely. No one seemed phony or just pushy.
It was easy to purchase this vehicle; because I knew what I wanted. I went on line picked the vehicle out, got in touch with my sales person it was smooth sailing from there. Thank you Cheryl Hinton for your wonderful service.
Well versed on their equipment. Process was very nice and fast
The whole process was great from start to finish. The salesman Mike and the finance person jack did a great job of explaining everything during the process highly recommend this dealership if you are looking for a new car
Curtis Wilson was the best!! He listened to my wants and needs which weren't that easy lol. He made my car buying experience the best I ever had. Would absolutely recommend to a friend!
we just leased a 2021 Santa Fe. our sales reps was Thomas Wimberly. He was awesome. Had all the knowledge, honesty, and was approachable. He walked us through everything. Buying or leasing a car is a big purchase, and you have to feel comfortable and know everything in advance. Thomas made sure everything was upfront, in black and white and we really appreciated it. This is my second Hyundai, and I think it's safe to say I'm a lifelong customer. Love the cars, love the service, love the honesty. Lease is up in three years and we will back.
Brought my 18 elantra gt from here. Keith. S got me what i wanted with no issues.
I am naturally suspect of car sales. I was very pleased on how easy, personal and comfortable I felt during my car purchase process. I got a very fair trade in value towards the new car price. I was able to choose my car, get the paperwork processed and drive away with an impressive car in a short period of time. Thank you very much.
Quick and outstanding!!!Service was great!!
Amazing dealership and if you stop in ask for Mike Hodgson he’s the best!
Service Team at Springfield has been very courteous and competent every time I have went there.
Mike Hodgson is the best! Great Salesman ! Did a great job of explaining everything!
Great inventory selection. Friendly and knowledgeable staff.
Working with Gardner was a pleasure. He was extremely helpful on my first day with explanations. I picked up my car the next day and everything was ready to go and Gardner explained all the interior.
Excellent customer service and valet
Leased my Car there. Speak to Keith in Sales, very helpful
AJ handled my issues at the service desk..issue wasn't corrected or found on first visit...when issue continued, AJ saw that vehicle was handled correctly on return visit and communicated well by phone on progress...excellent service..
The repairs are always done in a timely manner. The advisor's are polite. And if you're ever looking for a new car, Ms. Rosa Wells is the best! I said my car died and was on my way. She has been helping us for over 15+ year and had the perfect vehicle waiting for us!
Very thorough and professional. Great deal on the car. Thanks Gardner!!
Had a very nice experience dealing with Gardner at Springfield Hyundai a couple of days ago, that resulted in me getting my first ever brand new car( a Hyundai Kona Night edition). No pressure - really pleasant interaction. Gardner answered any and all questions and doubts, all with a smile on his face. Plenty of jokes, straight forward("all cards on the table") process, no hassle. I only have positives things to say about Gardner.
Myron, my sales person, was the best. He made me feel like a friend and remembered me from last purchase from 3 years ago.
Cheryl and Val were great. I could not have asked for a better experience!! Extremely helpful and friendly. The process from start to finish was smooth and painless. I will definitely go back
Experts and professional service.
It’s a lituation in that dealership 24/7! And everyone takes care of you! ❤️💯🦅🦅🦅 S/O to my brother Myron Taylor My for getting the job done!🤝
Got me in and out staff was polite and very helpful
Had a great time working along side of Tom who helped me out with buying a pre-owned Honda Civic. Very professional and relatable as well. He was also able to assist me with my trade-in when I was having issues at every other dealership. 10/10, highly recommend!
Mike gave us excellent service, he was very knowledgeable about the Sonata, and delivery of the Vehicle was quick and easy. Highly recommend and will do business with in the future.
very nice and friendly..always helpful...and trust worthy
Ask for Gardner when you arrive. Great salesman who will take care of you. I've bought two Hyundai from him in the last 3 years. Very professional and knowledgeable of the products he is selling. Staff is friendly and dealership makes you feel comfortable while there. They will work out the best deal possible.
Sales experience was great , Curtis did an awesome job and got me great insurance coverage.
They provide excellent customer service and was very polite. They did an excellent job on my car.
The sales person, Cheryl Hinton, was very helpful and knowledgeable. She patiently answered all of my questions and guided me through the process of leasing my first vehicle. I was able to complete most of the process online and over the phone, which was very helpful during the pandemic. I would highly recommend working with Cheryl if you need to buy or lease a new vehicle.
Made my new vehicle purchase a breeze.
Friendly, welcoming team members. Everyone was eager to serve.
knowledgeable, courteous, well mannered, aiming to offer good options for my needs
Service is alway great and on point.
The staff were all very professional and there was no pressure. Cheryl Hinton is the best sales person and delivered on my every request, this is my 7th purchase from her over 20 years!
this dealer seems to be honest and looks out for me
I wanna say thank you for everything u did jack u went above and beyond to get me in my 2018 u guys are truly amazing and mike I wouldn’t leave u out bc ur the number salesman in my book he made sure I knew everything about my car before I drove off
This is my 2nd car I bought from Springfield Hyundai. Both times I worked with Tim from sales and Jack from finance. I never felt rushed or pressures to buy either of my cars just so they could make a sale. This time I really got the deal of a lifetime with my trade and drove home in a beautiful 2018 Elantra SEL. I recommend this dealer for anyone looking for a new or used Hyundai product. Thanks to Tim and Jack for getting it done for me again. As long as they keep treating me the way they do I ...
Friendly service. Feel like everyone went above and beyond to get me into the vehicle I really wanted. I didn’t feel like I was being swindled into anything. Clean safe environment. Got everything I wanted. I had such anxiety about buying another car. But Dan took the anxiety away with the whole process.
Dan was phenomenal! He well exceeded our expectations in the car buying process. From test driving to running some numbers, to then actually purchasing, Dan was with us every step of the way. He did everything we asked, was pleasant to work with, and made sure to answer all of our questions, no matter how stupid. He is extremely patient and willing to do whatever it takes to ensure customer satisfaction. Even after the buying process, he was quick to help us fix a minor problem we had. Dan and the Springfield Hyundai sales team are the reason we will ...
Anthony is very personable and easy to work with. I am not one of those people who are easily pleased, especially at car dealerships, but Anthony made the entire buying process seamless. He was enjoyable to work with and there was no nonsense involved. When I had to stop back at the dealership to get my inspection stickers (bought the car on a Saturday and service was closed) he recognized me from the weekend and wanted to make sure everything with the car was good. He could've just walked right on by since I already bought the car, but ...
This was one of the best car buying experiences we have ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to listen to what you need and get you a good deal, go see Dan & Anthony!!
Great customer service, my salesman Mike H matched me with the perfect car for me and my service manager AJ Henry has given me amazing service for any small fixes I've needed
Car went in for service and the staff is very friendly and my car was done in a reasonable time limit.
Go see Mike, he's a good dude.
I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!
Excellent. Contacted Keith in advance and was in and out in less than 2 hours.
Springfield Hyundai is filled with really excellent people. Valerie and Keith made sure the car we were test driving was ready when we got there and we were able to test drive within moments of arriving. Purchasing the vehicle was so straightforward and the customer service was amazing. We felt valued even though we purchased a used vehicle. The car we bought runs great, has excellent mileage and was detailed again before we left the dealership. It was a family excursion and everyone there was kind to my husband, our toddler and me. We will definitely be return customers.
Great customer service, very friendly and they ordered me an Uber to pick my vehicle up once service was finished.
Quick and easy everything was completed in about three hours. John Barone took excellent care of me. I will definitely return to this dealership and recommend it to my friends and family.
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