Customer Testimonials
Ask for Gardner when you arrive. Great salesman who will take care of you. I've bought two Hyundai from him in the last 3 years. Very professional and knowledgeable of the products he is selling. Staff is friendly and dealership makes you feel comfortable while there. They will work out the best deal possible.
Sales experience was great , Curtis did an awesome job and got me great insurance coverage.
They provide excellent customer service and was very polite. They did an excellent job on my car. Loved the experience. Their work speaks for itself.
They provide excellent customer service and was very polite. They did an excellent job on my car.
The sales person, Cheryl Hinton, was very helpful and knowledgeable. She patiently answered all of my questions and guided me through the process of leasing my first vehicle. I was able to complete most of the process online and over the phone, which was very helpful during the pandemic. I would highly recommend working with Cheryl if you need to buy or lease a new vehicle.
Made my new vehicle purchase a breeze.
Friendly, welcoming team members. Everyone was eager to serve.
knowledgeable, courteous, well mannered, aiming to offer good options for my needs
Service is alway great and on point.
The staff were all very professional and there was no pressure. Cheryl Hinton is the best sales person and delivered on my every request, this is my 7th purchase from her over 20 years!
this dealer seems to be honest and looks out for me
I wanna say thank you for everything u did jack u went above and beyond to get me in my 2018 u guys are truly amazing and mike I wouldn’t leave u out bc ur the number salesman in my book he made sure I knew everything about my car before I drove off
This is my 2nd car I bought from Springfield Hyundai. Both times I worked with Tim from sales and Jack from finance. I never felt rushed or pressures to buy either of my cars just so they could make a sale. This time I really got the deal of a lifetime with my trade and drove home in a beautiful 2018 Elantra SEL. I recommend this dealer for anyone looking for a new or used Hyundai product. Thanks to Tim and Jack for getting it done for me again. As long as they keep treating me the way they do I ...
Friendly service. Feel like everyone went above and beyond to get me into the vehicle I really wanted. I didn’t feel like I was being swindled into anything. Clean safe environment. Got everything I wanted. I had such anxiety about buying another car. But Dan took the anxiety away with the whole process.
Friendly service. Feel like everyone went above and beyond to get me into the vehicle I really wanted. I didn’t feel like I was being swindled into anything. Clean safe environment. Got everything I wanted. I had such anxiety about buying another car. But Dan took the anxiety away with the whole process.
Cheryl sold me the car I purchased from your dealership before and I came back because of her. When I need another car, I will come back for Cheryl!
Dan was phenomenal! He well exceeded our expectations in the car buying process. From test driving to running some numbers, to then actually purchasing, Dan was with us every step of the way. He did everything we asked, was pleasant to work with, and made sure to answer all of our questions, no matter how stupid. He is extremely patient and willing to do whatever it takes to ensure customer satisfaction. Even after the buying process, he was quick to help us fix a minor problem we had. Dan and the Springfield Hyundai sales team are the reason we will ...
Anthony is very personable and easy to work with. I am not one of those people who are easily pleased, especially at car dealerships, but Anthony made the entire buying process seamless. He was enjoyable to work with and there was no nonsense involved. When I had to stop back at the dealership to get my inspection stickers (bought the car on a Saturday and service was closed) he recognized me from the weekend and wanted to make sure everything with the car was good. He could've just walked right on by since I already bought the car, but ...
This was one of the best car buying experiences we have ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to listen to what you need and get you a good deal, go see Dan & Anthony!!
Great customer service, my salesman Mike H matched me with the perfect car for me
Car went in for service and the staff is very friendly and my car was done in a reasonable time limit.
Go see Mike, he's a good dude.
I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!
Excellent. Contacted Keith in advance and was in and out in less than 2 hours.
Springfield Hyundai is filled with really excellent people. Valerie and Keith made sure the car we were test driving was ready when we got there and we were able to test drive within moments of arriving. Purchasing the vehicle was so straightforward and the customer service was amazing. We felt valued even though we purchased a used vehicle. The car we bought runs great, has excellent mileage and was detailed again before we left the dealership. It was a family excursion and everyone there was kind to my husband, our toddler and me. We will definitely be return customers.
Great customer service, very friendly and they ordered me an Uber to pick my vehicle up once service was finished.
Quick and easy everything was completed in about three hours. John Barone took excellent care of me. I will definitely return to this dealership and recommend it to my friends and family.
I was very impressed. Everything was efficiently and effectively handled. I was notified via SMS and phone call as soon as the job was done. The staff is very friendly and knowledgeable. It was a great experience...
Since when I got my vehicle, Springfield Hyundai are the only one that is taking care of my car. In one of my appointments I brought the car for a engine recall, instead the replace the enginel, they just updated the engine computer. After that I complained that the car was making a rattling noise and they said that was normal. On my last oil change they request to submit a work that wasn't part of my visit and another bill that I'm still paying!!! I was driving down the highway when my Sonata suddenly died. There was ...
Excellent
Exceptional sales rep. Very kind, and not pushy. He made our wait there very comfortable. After we finished the paperwork, he took the time to program our phones in the car, and go over all the details.
I purchased a 2021 Hyundai elantra today. From the beginning the sales team, and the manager at Springfield Hyundai were phenomenal! I had the pleasure to deal with Mr. Curtis , and Thomas from the sales team. Both honest, upfront guys who actually take the time to talk to you regarding your needs, wants, and especially budget. They treat women with respect, and in my experience, that is honestly hard to find these days. The manager, herb, is exceptional! They really try to work within your budget, and keep you happy. I went to 4 dealerships over these last few days, and overall ...
Jillian from the service department was such a pleasure to interact with. (Give her a raise!) The environment in itself was friendly and helpful. Also, their system for intaking cars was efficient and convenient. I have yet to experience that at another Hyundai. Needless to say, I’m sticking with Springfield.
Our car salesman Curtis was not like a typical salesman. I felt as though he really cared about what we were looking for. He was able to keep us within our budget and price range. We bought a 2020 Hyundai Santa Fe yesterday. If you’re looking for a salesman who won’t be pushy and makes you feel comfortable ask for Curtis.
First time meeting Dr. How in person. Very clean office. Very friendly staff. He gave me a flu shot and it didn't hurt!!!
A great place to do business! I am very happy with my purchase! I look forward to being part of the family! what a great dealership!
Took my car there for inspection and they were quick, up front about cost and reasonable. They were done within the hour and were good about covid protocols with covering things in the car and leaving windows down which I really appreciated.
got the perfect car from here thanks to the help from amazing staff like myron! explained financing details very clearly to me and went above and beyond to make sure i got the car i dreamed of. thank you!!
Friendly Service, good selection, and a willingness to work with customers in unique situations. I had been furloughed and lost my car at roughly the same time and needed a car to start working again.
great im think tim is the best sales person they can have
Car Service
A very good place to look for a car
Went into the dealership with a budget in mind and that’s where Keith stepped up. Not only helping my wife and I get the deal we were after, but went above and beyond expectations and stayed AFTER HRS to help finalize the insurance situation. Thank you so much for the help and experience!
I had my car in for a manufacturer's warranty recall. I want to give a shout out to Anthony and AJ in the service department. I dropped the car off 7:30 am. My car was finished and ready by 10:30 a.m.. The dealership follows strict covid protocols. My car was returned to me with plastic covers on the steering wheel, seat and paper floor mat. Anthony & AJ offered and I accepted to have Uber take me to and from the dealership compliments of Springfield Hyundai.
I like the speed and thoroughness of the work i needed to get done.
Incredible customer service
The sales staff were kind, courteous and at no time pressured me. They gave me time to think about the deal and stood by their deal.
The sales staff were kind, courteous and at no time pressured me. They gave me time to think about the deal and stood by their deal.
Amazing experience I was able to purchase a 2020 Elantra and my sales rep Rosa was just a breath of fresh air. She made the process very understandable and easy I would highly recommend visiting this Hyundai for your next car purchase.
Service representative Anthony provided excellent service during my appointment for an oil change. The entire Hyundai Springfield service team has continually given me great customer service over the last 18 months since I purchased my 2019 Santa Fe. Thank you very much!
Great dealership had a great experience. I was able to purchase a 2020 Elantra with the bells and whistles for zero down. Sales Rep, Myron did a great job and was very helpful throughout the entire experience. Also they are managing to keep customers as safe as possible through their visit during this pandemic.
We feel we had the best experience, because of our sales associate Gardner. It was such a pleasure dealing with him.
Great. Had problems supervisor was great
Great people, very friendly.
All of the team members, especially the service representatives are extremely helpful! Thank you so much for everyone’s help!
Always great service! Wouldn't go anywhere else! 😊
I have been going to this dealership for years. Never had a negative experience. The personnel there are helpful and honest. I highly recommend.
Myron went above and beyond and made sure I got the vehicle and color I wanted. Customer service was great and I’m glad to be apart of the Hyundai family!
Love Springfield Hyundai they are very professional, clean, following all the quarantine guidelines and fast. I enjoyed a cup of coffee and waited for my car to get inspected...
Great service!
My mom recently bought a Kona and absolutely loves the vehicle!! Keith was a great salesman. Walked us through everything, made the whole experience nice, easy, and quick. Very friendly, and has already called to make sure everything was good. Great experience.
Customer service is excellent! very knowledgeable and caring of their customers. Highly recommend!
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