Staff

Keith Sharon

Keith Sharon

Sales Consultant
138 Reviews
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Danielle Bizzari

Danielle Bizzari

Finance Manager
113 Reviews
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Curtis Wilson

Curtis Wilson

Sales Consultant
90 Reviews
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Tim Pastuszek

Tim Pastuszek

Sales Consultant
83 Reviews
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Cheryl Hinton

Cheryl Hinton

Sales Consultant
74 Reviews
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Mike Hodgson

Mike Hodgson

Sales Consultant
71 Reviews
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Rosa Wells

Rosa Wells

Sales Consultant
61 Reviews
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Alyssa Sorensen

Alyssa Sorensen

Internet Sales Consultant
52 Reviews
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John Barone

John Barone

Sales Consultant
49 Reviews
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Gardner Civil

Gardner Civil

Sales Consultant
47 Reviews
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Alark Patel

Alark Patel

Sales Manager
45 Reviews
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Anthony Lampe

Anthony Lampe

Sales Manager
37 Reviews
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Chris Bernicker

Chris Bernicker

General Manager
33 Reviews
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Mike Davis

Mike Davis

Parts Manager
28 Reviews
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Herb Keller

Herb Keller

Manager
17 Reviews
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Stacey Miller

Stacey Miller

Service Department Manager
15 Reviews
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Myron Taylor

Myron Taylor

Sales Consultant
13 Reviews
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Jack Kettel

Jack Kettel

Finance Manager
12 Reviews
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Valerie Toto

Valerie Toto

Internet Sales Consultant
10 Reviews
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Bob Keller

Bob Keller

Manager
7 Reviews
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Dan Sloss

Dan Sloss

Sales Representative
3 Reviews
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Keith Sharon

Keith Sharon

Sales Consultant
Contact Me
Dealership Experience 11 years 4 months
Industry Experience 15 years
Recent Reviews

Jul 26, 2022

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Had a great experience leasing my vehicle from

Had a great experience leasing my vehicle from Springfield Hyundai. Keith was my sales person and I would highly recommend him to anyone looking for a new or pre-owned vehicle

Aug 31, 2021

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A top-notch experience at Springfield Hyundai Chris,...

A top-notch experience at Springfield Hyundai Chris, Jack, and KEITH are absolutely AWESOME! After an exhaustive search and being told over and over “That SUV is just not available so how about this one?” Keith found my exact SUV and had it on his lot in about 6 HOURS. He comes in early, he’s flexible and patient, and his knowledge of ALL vehicles is amazing!! Thrilled to join your family

Dec 20, 2020

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Went into the dealership with a budget in mind and that’s...

Went into the dealership with a budget in mind and that’s where Keith stepped up. Not only helping my wife and I get the deal we were after, but went above and beyond expectations and stayed AFTER HRS to help finalize the insurance situation. Thank you so much for the help and experience!

Sep 14, 2020

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Our buying experience with Keith was fantastic, he is...

Our buying experience with Keith was fantastic, he is professional, pleasant, eager, patient and extremely knowledgeable . Keith gives 110% to his customer and also calls to check in after purchase! Have already recommended Keith to several of my friends interested in purchasing new cars!

Feb 14, 2019

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Great experience!

Thank you Keith for working with my son to get me the car I wanted. Great experience overall and I really appreciated having the car delivered. I will definately be a repeat customer.

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Danielle Bizzari

Danielle Bizzari

Finance Manager
Recent Reviews

Jan 09, 2022

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Cheryl is and absolute pleasure to do business with. I...

Cheryl is and absolute pleasure to do business with. I was looking to buy a new venue and she kept me updated when the vehicle would you getting there , and set me up to have it picked up when it hit the dealership. Have bought multiple cars in the past from Cheryl and the venue certainly won't be the last. I've referred friends and family to her in the past who also had a great experience.

Aug 22, 2021

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I had gone to 4 other places and could not get a car...

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here....

Dec 20, 2020

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Went into the dealership with a budget in mind and that’s...

Went into the dealership with a budget in mind and that’s where Keith stepped up. Not only helping my wife and I get the deal we were after, but went above and beyond expectations and stayed AFTER HRS to help finalize the insurance situation. Thank you so much for the help and experience!

Nov 18, 2019

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They went above and beyond to make me happy im a hard...

They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock

Jan 02, 2019

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Outstanding service.

Tim was an awesome sales person. He took time to show us all of our buying options and then every feature on our new SUV. He is an excellent teacher and extremely familiar with the vehicle we purchased. I would recommend Tim to anyone wanting to purchase a Hyundai. Danielle made finance process very easy.

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Curtis Wilson

Curtis Wilson

Sales Consultant
Recent Reviews

Jan 09, 2022

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Cheryl is and absolute pleasure to do business with. I...

Cheryl is and absolute pleasure to do business with. I was looking to buy a new venue and she kept me updated when the vehicle would you getting there , and set me up to have it picked up when it hit the dealership. Have bought multiple cars in the past from Cheryl and the venue certainly won't be the last. I've referred friends and family to her in the past who also had a great experience.

Aug 15, 2021

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The worst experience. My daughters first time shopping...

The worst experience. My daughters first time shopping for a vehicle and the salesman name Curtis Wilson was so rude to her. She told him how much she can afford a month and he told her she was waisting his time. I will never go there again. Poor service not professional.

Sep 11, 2020

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We have bought many cars from Springfield Hyundai over a...

We have bought many cars from Springfield Hyundai over a span of 30yrs! Recently we decided to try leasing instead of buying. We leased a new 2017 Sonata from them and all seemed OK..UNTIL it was time to turn in the car at lease end! Now as I said, this was our FIRST time leasing so we were not familiar with the whole process! So after the last payment was made to Hyundai Finance I called them to be sure I was all up to date and for info on the next steps? They said I was all paid up and to call the "end of lease inspection company" for them to come out and inspect the car, which I did. They found one issue that would be a $100 repair. I thought "no big deal, I opted for the "Wear & Tear" protection package at time of leasing just for that reason. Now again, I was not given ANY instructions on how the "wear & Tear" protection process worked or that I had to do anything extra to have the $100 issue corrected so I assumed that it would all be taken care of with the "wear & Tear" protection!! So I go ahead and lease another vehicle, 2020 Sante Fe, from them and they also said "ok ..your all good! After about 2 months I get a letter from Hyundai Motor Finance stating that I owe them $635!!!??? I made approximately 6 phone calls to them and they kept saying that I was correct in that I shouldn't owe anything and that they would correct it! The breakdown was $100 for the wear & Tear finding, $400 Disposition fee and $135 for a "missed partial payment"??? I have NO IDEA what the "Missed Partial payment" means???? I MADE EVERY PAYMENT.. NOT ONLY ON TIME..BUT EARLY EVERY MONTH!! And as I said earlier, I even called Hyundai at the end of the lease to confirm all was paid up and they said yes! As far as the "Disposition Fee"... that is waived if you lease another car, WHICH I DID!!! So because I was getting nowhere with the Motor Company I thought I would call the dealership and see if they could help me! They said "that doesn't make sense and they will have the GM, Chris call me". He did call me a couple days later and I explained the situation to him and he said he would contact the Motor company and get back to me.. He never did!!! So I called him and he didn't even remember who I was and seemed bothered that I even called him! He obviously didn't do anything for me!! It's unfortunate that they don't care about their customers at all..! So to sum it up, If you are new to leasing, be sure to find out ALL the "FEES" and processes before you leave this dealership because they certainly don't explain any of it to you!

Feb 17, 2020

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I just bought my 6th Sonatta!! Curtis has been my...

I just bought my 6th Sonatta!! Curtis has been my salesman for every one!! You can not get any better!! He is on top of everything!! He always is so busy but he always makes time for us all!! Love Curtis !! I highly recommend him and this dealership !! Thank you for making my leases very easy !! I lov my 2020 Sonnata!! Thank you Curtis xxx ooo

Nov 18, 2019

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They went above and beyond to make me happy im a hard...

They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock

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Tim Pastuszek

Tim Pastuszek

Sales Consultant
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Dealership Experience 6 years
I have been a General Manager in the Hospitality field for 23 years and work well with people. When your with me, you are my guest. Don't think of me as a sales person but rather your sales advocate to help you find the car of your dreams that meets your needs and budget. call me direct at 484-470-2220
Recent Reviews

May 05, 2022

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I have leased my last 5 or 6 cars from Springfield

I have leased my last 5 or 6 cars from Springfield Hyundai. I work with Tim on two of the leases and now I just purchased my most recent car 2022 Sanfa Fe Limited. Tim was patient and took the time to answer all my questions. Never try to sell me something I didn't want or need. I've never felt rushed or pressured this is why would highly recommend Tim and the Springfield Hyundai to everyone. I will be back to buy my next car when the time comes. Steve

Aug 01, 2021

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I may be in the rare situation of writing a positive...

I may be in the rare situation of writing a positive review for a dealership and sales person from somewhere I did not purchase a car. I ultimately purchased a different make but my experience with Tim was so positive I felt it was important to leave a positive review. Tim was honest and patient with me as I asked a lot of questions and looked at multiple vehicles. If you are like me and just looking for someone to be straight up with you, Tim is your guy.

Mar 16, 2021

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This is my 2nd car I bought from Springfield Hyundai....

This is my 2nd car I bought from Springfield Hyundai. Both times I worked with Tim from sales and Jack from finance. I never felt rushed or pressures to buy either of my cars just so they could make a sale. This time I really got the deal of a lifetime with my trade and drove home in a beautiful 2018 Elantra SEL. I recommend this dealer for anyone looking for a new or used Hyundai product. Thanks to Tim and Jack for getting it done for me again. As long as they keep treating me the way they do I will keep coming back.

Mar 11, 2020

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Purchasing a new vehicle

Chris Bernicker & Tim Pastuszek were a great help throughout the buying process and thoroughly explained all available purchasing options. Absolutely the easiest car buy experience I've ever been a part of. The new Palisade is fantastic and everything I hoped for and more. Great dealership and a great vehicle.

Nov 18, 2019

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They went above and beyond to make me happy im a hard...

They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock

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Cheryl Hinton

Cheryl Hinton

Sales Consultant
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Dealership Experience 24 years 8 months
Industry Experience 24 years 8 months
Recent Reviews

Jan 09, 2022

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Cheryl is and absolute pleasure to do business with. I...

Cheryl is and absolute pleasure to do business with. I was looking to buy a new venue and she kept me updated when the vehicle would you getting there , and set me up to have it picked up when it hit the dealership. Have bought multiple cars in the past from Cheryl and the venue certainly won't be the last. I've referred friends and family to her in the past who also had a great experience.

Jan 17, 2019

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Cheryl made the experience great!!

The dealership is a friendly environment, but needs some organizational work. However, Cheryl Hinton is absolutely amazing! She was so helpful throughout my car buying process. She was honest and caring. Also, she has been there to help me after the car was purchased with numerous questions. She stands by her word and I definitely stand by her! -Garrett M.

Sep 08, 2018

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Experience

Great dealership very kind and friendly Will highly recommend to other family members and friends Very reliable with what they say Work with bad credit people

Aug 18, 2018

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Review at Springfield Hyundai 2018

The employees here were very approachable and friendly. As a first time buyer at a dealership they made the process quick comfortable and throughout. I would recommend Springfield Hyundai to friends. Thanks Cheryl!

Feb 12, 2018

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Easy quick delightful

I had a great woman help me in my purchase make it a quick easy process and was patient every step of the way and also laid out my options for me

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Mike Hodgson

Mike Hodgson

Sales Consultant
Recent Reviews

Jan 03, 2021

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A great place to do business! I am very happy with my...

A great place to do business! I am very happy with my purchase! I look forward to being part of the family! what a great dealership!

Jan 21, 2020

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Mike Hodgson--Extremely Courteous, professional and helpful

Mike Hodgson and Springfield Hyundai provided exceptional service and was very patient answering my questions. He also made sure I knew everything I needed to know about the vehicle. He went out of his way to help. Highly recommend Mike Hodgson and Springfield Hyundai

Nov 26, 2019

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This was by far the absolute best experience I have ever...

This was by far the absolute best experience I have ever had while trying to buy a car. I felt like family as soon as I walked in the door. Mike Hodgson and his team treated me with nothing but respect. Mike didn’t try to fast talk me, he actually worked with me and my situation. He went above and beyond for me during my time there and I cannot thank him enough. I have never experienced this kind of treatment while shopping for a car, EVER. I found my new car home and I will be sure to refer everyone I know that is looking for a car to Springfield Hyundai. You guys rock!

Jan 28, 2019

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Making a usually dreaded experience into a painless one.

We were out to look at new model cars because our lease was up in one month. We saw the new Kona and really liked it. We drove off in our new car the same day. Our salesman, Mike Hodgson, made the experience easy to get through. We were happy with the total experience.

Aug 08, 2018

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Amazing Sales!

Mike was extremely helpful when I was searching for a new car. He found me the most affordable car for my price range with all of the features I could imagine. He is by far the best car salesman I’ve ever worked with!

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Rosa Wells

Rosa Wells

Sales Consultant
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Dealership Experience 21 years 6 months
Industry Experience 21 years 6 months
I have been with Hyundai for 16yrs. I also been at this dealership for the same amout of years.I care and treat each one of my customer as if they was a part of my family.I go above the callof duty.These are not just words.Please feel free to come an experience it for your self.I will be waiting.
Recent Reviews

Aug 13, 2020

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I had my best car buying experience ever with Rosa Wells....

I had my best car buying experience ever with Rosa Wells. She made me feel comfortable and a part of her family. I would buy from this dealership again and I have already told several people about my experience.

Jan 04, 2020

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never heard back from the dealership

i called several times to get in touch with Rosa to inquire about a car. I was promised a call back but never heard back from anyone. Gave them multiple chances to make it right but unfortunately they didn't do anything to make it right. would not recommend this dealership to anyone.

Dec 11, 2019

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Awesome bought numerous cars from her! Would recommend...

Awesome bought numerous cars from her! Would recommend highly! Does the best job of finding the car you want and putting you in it that day!

Sep 03, 2018

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Waste of time

The lady called me early in the morning said i was good to come get the car. My application went threw and everything was good that I can come finish paper workand pick the car up. Told her I was on my way uo there. She said ok we will get the car ready. I get there and they come out and say they selling the car now. Wo xxx Am I here. If you sold it become I came but you called and said it was available. Then this lady on the picture gonna say well if there insurance don't go threw I'll give you a call..umm no I got out of bed to get this car and yall selling it before I come. I'M good bad business.

Jun 25, 2018

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Lovely Lady

Rosa made my first car buying experience easy and smooth. She was very knowledgeable and helped me with every question I had. Thanks! I love my car!

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Alyssa Sorensen

Alyssa Sorensen

Internet Sales Consultant
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Dealership Experience 11 years 6 months
Recent Reviews

Oct 27, 2018

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Great Experience

Thank you to Keith and Anthony for helping me get a great deal. I am so happy with my new Elantra! I really appreciate all of your help!

Sep 05, 2018

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Helpful

I liked going to Springfield Hyundai because I didn’t feel pressured to buy anything. They were respectful and helpful throughout the entkre process of purchasing a new car.

Jul 12, 2018

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My 2017 Hyundai Accent

Coming up to a week - Saturday with my new/used 2017 Hyundai Accent. Thank you to Curtis Wilson, who helped me ride out in it the same day! I had searched the website because I was in need of a car - this was my first choice. It was just meant to be! So happy & Blessed. Thank you Hyundai Springfield. P.S. a HUGE THANK YOU to Vinnie in the parts department. I needed an extra car key, what was quoted ended up not being correct - Perfect Price in the end. Huge THANK$ Vinnie.

Jun 20, 2018

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Thanks Tim!

We had a great experience here. The whole process was straightforward and quick. We appreciated how Tim took the time to show us all the features of the car and get it all set up before we left. Thanks everyone! We love our Tucson!

Jun 20, 2018

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Extremely satisfying experience.

First off, a heads up to Valerie Toto and Alyssa Sorensen for all the info and updates as we were researching what car we wanted. They "are" the reason we picked Springfield Hyundai. Second, a big thanks to Andrew lee for doing all the leg work with us purchasing our Elantra. Third, Thank you Danielle Bizarri for getting us through the scary part: paying for it! Sorry for all the questions, but you know, scary part! Oh, and a big thumps up to Cindy for pampering us through the whole experience. To the management of Springfield Hyundai I would like to say thank you for putting together such a fantastic team and to treat them well.

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John Barone

John Barone

Sales Consultant
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Dealership Experience 13 years 6 months
Industry Experience 24 years 7 months
Recent Reviews

Aug 15, 2022

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I have leased two vehicles from John and three cars all

I have leased two vehicles from John and three cars all together from Springfield Hyundai. My experience every time was very good and I enjoyed buying cars from John in particular. I would recommend John and Springfield Hyundai to anyone. Mike C.

Nov 03, 2021

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Dishonest - verified a car was on their lot prior to...

Dishonest - verified a car was on their lot prior to driving 45 minutes. Upon arriving less then an hour later, was told vehicle was out on a demo & was involved in an accident. I think not. Bait & switch. Stay away. All a customer wants is someone who is straight with them - this is not the place.

Sep 11, 2020

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We have bought many cars from Springfield Hyundai over a...

We have bought many cars from Springfield Hyundai over a span of 30yrs! Recently we decided to try leasing instead of buying. We leased a new 2017 Sonata from them and all seemed OK..UNTIL it was time to turn in the car at lease end! Now as I said, this was our FIRST time leasing so we were not familiar with the whole process! So after the last payment was made to Hyundai Finance I called them to be sure I was all up to date and for info on the next steps? They said I was all paid up and to call the "end of lease inspection company" for them to come out and inspect the car, which I did. They found one issue that would be a $100 repair. I thought "no big deal, I opted for the "Wear & Tear" protection package at time of leasing just for that reason. Now again, I was not given ANY instructions on how the "wear & Tear" protection process worked or that I had to do anything extra to have the $100 issue corrected so I assumed that it would all be taken care of with the "wear & Tear" protection!! So I go ahead and lease another vehicle, 2020 Sante Fe, from them and they also said "ok ..your all good! After about 2 months I get a letter from Hyundai Motor Finance stating that I owe them $635!!!??? I made approximately 6 phone calls to them and they kept saying that I was correct in that I shouldn't owe anything and that they would correct it! The breakdown was $100 for the wear & Tear finding, $400 Disposition fee and $135 for a "missed partial payment"??? I have NO IDEA what the "Missed Partial payment" means???? I MADE EVERY PAYMENT.. NOT ONLY ON TIME..BUT EARLY EVERY MONTH!! And as I said earlier, I even called Hyundai at the end of the lease to confirm all was paid up and they said yes! As far as the "Disposition Fee"... that is waived if you lease another car, WHICH I DID!!! So because I was getting nowhere with the Motor Company I thought I would call the dealership and see if they could help me! They said "that doesn't make sense and they will have the GM, Chris call me". He did call me a couple days later and I explained the situation to him and he said he would contact the Motor company and get back to me.. He never did!!! So I called him and he didn't even remember who I was and seemed bothered that I even called him! He obviously didn't do anything for me!! It's unfortunate that they don't care about their customers at all..! So to sum it up, If you are new to leasing, be sure to find out ALL the "FEES" and processes before you leave this dealership because they certainly don't explain any of it to you!

Apr 15, 2019

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Another great experience

I took my Aunt to Springfield Hyundai to purchase a 2019 sonata sport. Again John Barone and the staff were so pleasant to deal with. we never feel pressured. They are more concerned about what WE want and it makes our buying experience some much more pleasant. This is the fourth vehicle that my family has purchased from John. We will be purchasing two more vehicles very soon.

Mar 20, 2019

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Great experience- great cat

I bought an Elantra here in 2009. I’m happy I went back for my 2019 Sonata Hybrid. Valerie Toto was my internet salesperson. She gave me a good honest bid via email. John Barone was my salesman at the dealership. I drive an hour to work every day. They were kind enough to let me test drive the car for an hour. I had my price already so there was no need to haggle. Thanks everyone.

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Gardner Civil

Gardner Civil

Sales Consultant
Contact Me
Dealership Experience 7 years 4 months
Industry Experience 7 years 4 months
Recent Reviews

Apr 16, 2022

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BEWARE!

BEWARE! Bought an IONIQ 5 from them and it’s a horrible experience. They added $2k worth of dealer add ons which included Perma-plate coating, door edge protectors, and pin stripes. When I saw the car in person, the door edge protectors was not installed nor the pin stripes but the salesman (Gardner) assured me that the Perma-plate protective coating was installed. Negotiated the price down by $1k but still paid $1k over MSRP. A few weeks of ownership later when the car start to get some dirt grime that when I see signs that there were not protective coating on the car at all. The paint on the rear bumper has these marks which is an easy sign that there coating on it and the paint was no long smooth/slippery to the touch. I was very irritated and called up the sale manager (Alark Patel) and wanted a refund of this Perma-plate coating and of course he refused. He offered reapply this coat, but I feel I was scammed by them. They charged me a for an unwanted, overpriced wax job that was not even on to the car, and now they want me to take a day off work and bring them the car for them to fix their mistake?

Aug 22, 2021

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I had gone to 4 other places and could not get a car...

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here....

May 25, 2021

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Working with Gardner was a pleasure. He was extremely...

Working with Gardner was a pleasure. He was extremely helpful on my first day with explanations. I picked up my car the next day and everything was ready to go and Gardner explained all the interior.

May 07, 2021

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Had a very nice experience dealing with Gardner at...

Had a very nice experience dealing with Gardner at Springfield Hyundai a couple of days ago, that resulted in me getting my first ever brand new car( a Hyundai Kona Night edition). No pressure - really pleasant interaction. Gardner answered any and all questions and doubts, all with a smile on his face. Plenty of jokes, straight forward("all cards on the table") process, no hassle. I only have positives things to say about Gardner.

Apr 29, 2021

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I got completely ripped off they took my vehicle as a...

I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment

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Alark Patel

Alark Patel

Sales Manager
Dealership Experience 12 years 4 months
Industry Experience 21 years 7 months
Recent Reviews

Apr 16, 2022

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BEWARE!

BEWARE! Bought an IONIQ 5 from them and it’s a horrible experience. They added $2k worth of dealer add ons which included Perma-plate coating, door edge protectors, and pin stripes. When I saw the car in person, the door edge protectors was not installed nor the pin stripes but the salesman (Gardner) assured me that the Perma-plate protective coating was installed. Negotiated the price down by $1k but still paid $1k over MSRP. A few weeks of ownership later when the car start to get some dirt grime that when I see signs that there were not protective coating on the car at all. The paint on the rear bumper has these marks which is an easy sign that there coating on it and the paint was no long smooth/slippery to the touch. I was very irritated and called up the sale manager (Alark Patel) and wanted a refund of this Perma-plate coating and of course he refused. He offered reapply this coat, but I feel I was scammed by them. They charged me a for an unwanted, overpriced wax job that was not even on to the car, and now they want me to take a day off work and bring them the car for them to fix their mistake?

Apr 29, 2021

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I got completely ripped off they took my vehicle as a...

I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment

Jan 03, 2021

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A great place to do business! I am very happy with my...

A great place to do business! I am very happy with my purchase! I look forward to being part of the family! what a great dealership!

Feb 03, 2020

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Great Place To Buy A Hyundai

The overall buying experience at Springfield Hyundai very pleasurable. Salesperson Dan Sloss was very friendly and had extensive knowledge about all the features of the 2020 Palisade. Dan did not pressure me to buy the Palisade, but made the deal so attractive I had to make a purchase/lease. All of the employees from the sales manager, finance manager, service manager and cashier are some of the most pleasant and friendly people I have ever experienced in purchasing a vehicle. These employees are an asset to Springfield Hyundai.

Nov 18, 2019

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They went above and beyond to make me happy im a hard...

They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock

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Anthony Lampe

Anthony Lampe

Sales Manager
Dealership Experience 12 years 9 months
Industry Experience 21 years 9 months
Recent Reviews

Apr 29, 2021

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I got completely ripped off they took my vehicle as a...

I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment

Mar 15, 2021

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This was one of the best car buying experiences we have...

This was one of the best car buying experiences we have ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to listen to what you need and get you a good deal, go see Dan & Anthony!!

Mar 15, 2021

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Anthony is very personable and easy to work with. I am...

Anthony is very personable and easy to work with. I am not one of those people who are easily pleased, especially at car dealerships, but Anthony made the entire buying process seamless. He was enjoyable to work with and there was no nonsense involved. When I had to stop back at the dealership to get my inspection stickers (bought the car on a Saturday and service was closed) he recognized me from the weekend and wanted to make sure everything with the car was good. He could've just walked right on by since I already bought the car, but being as he saw me and stopped to check in, it speaks to his pride in making sure that the customer is really happy. A++++ service.

Nov 18, 2019

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They went above and beyond to make me happy im a hard...

They went above and beyond to make me happy im a hard person to please and they made me happy I will definitely go there again and recommend them they are wonderful people and beyond helpful THANK you Chris Anthony and Curtis for every thing you have done for me and I can't forget Tim you guys rock

Apr 07, 2019

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Mixed Review

This will be a mixed review. Since 2005 my family has purchased 5 vehicles from Springfield Hyundai, three new and two used. We have been pleased with all of our purchasing experiences with the exception of one. An experienced sales person ( I prefer not to address by name ) helped my daughter and I purchase a car for her back this past September. Her buying experience was mediocre although she is happy with the car. She had not realized how barely adequate her experience was until I raved to her about my purchasing experience a few months ago with both Herb and Tim. Then my daughter became increasingly dissatisfied with her experience. Mostly, she was promised new car mats for 2017 Sonata and she never received them despite repeated communications with her sales person and also she was never told about the free oil change that apparently is customary for used car purchases. Also, I received a second key remote with my used Sonata purchase and my daughter did not receive one. I did not know if that was customary or not with a used car sale but in my repeated emails to management, I did question this. Unfortunately my emails to Hyundai management about my daughter’s experience have been ignored. This disappoints me greatly. Perhaps my complaints seemed inconsequential or small but the fact that my daughter’s buying experience was not positive should have been enough for someone in Hyundai management to take notice. Subsequently, my daughter has paid for four car mats, an oil change and now will have to pay several hundred dollars for a second key remote without knowing if she should have received one. She has stated to me that she will think very seriously before purchasing another car from Springfield Hyundai. Claire Witzel

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Chris Bernicker

Chris Bernicker

General Manager
Recent Reviews

Sep 13, 2022

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My started smoking so I brought it in to be seen to find

My started smoking so I brought it in to be seen to find out what was wrong. This man out of nowhere said GET THAT S####out here it stinks. Now if I had said what I to say they would have told me leave or called the police. Your employees reflect your business he doesn't need to work there if he can't do better than this. Especially when it was unprovoked.

Aug 31, 2021

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A top-notch experience at Springfield Hyundai Chris,...

A top-notch experience at Springfield Hyundai Chris, Jack, and KEITH are absolutely AWESOME! After an exhaustive search and being told over and over “That SUV is just not available so how about this one?” Keith found my exact SUV and had it on his lot in about 6 HOURS. He comes in early, he’s flexible and patient, and his knowledge of ALL vehicles is amazing!! Thrilled to join your family

Aug 16, 2021

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Best dealership I’ve dealt with personal I highly...

Best dealership I’ve dealt with personal I highly recommend Hyundai's if you come here & want things done right see Chris the GM never disappoints!

Apr 29, 2021

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I got completely ripped off they took my vehicle as a...

I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment

Mar 01, 2021

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I broke my fuel door completely my fault however the team...

I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!

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Mike Davis

Mike Davis

Parts Manager
Recent Reviews

Aug 16, 2021

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Best dealership I’ve dealt with personal I highly...

Best dealership I’ve dealt with personal I highly recommend Hyundai's if you come here & want things done right see Chris the GM never disappoints!

Mar 01, 2021

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I broke my fuel door completely my fault however the team...

I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!

Jan 03, 2021

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A great place to do business! I am very happy with my...

A great place to do business! I am very happy with my purchase! I look forward to being part of the family! what a great dealership!

Jun 20, 2020

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Unprofessional

Called in for a part for a 2014 Hyundai Sonata. Girl who answered the phone was very rude and unprofessional. She told me the part would be ordered and be there the next day. When I arrived too pick the part up, first I was ignored by the girl while she spoke too a male employee. Then she told me that the part was not in and that it wouldn’t be in for a few days. The attitude of this woman was ridiculous. I will not be coming too this location anymore!

May 23, 2020

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Inferior supplies; workmanship, and lack of communication

Took 2014 Sonata there 5/7/18 to replace under shield. This shield had to be reordered two more times because it arrived damaged. (They should have opened it when it arrived and I wouldn't had to make needless trips). 2/6/19 car there for service plus new wiper blades. 9/17/19 AJ told me I needed wiper blades; I reminded him I had them replaced 2/6/19. He told me Hyundais wipers weren't that good and I could get them at Pep boys for around $60.00. He did replace them free. 4/17/2020 Car in for oil change and brake fluid flush. 5/4/2020 took car in thought sun roof was leaking. ( I put sealant around sunroof) Was told by Mike of service manager's office there was $130 diagnostic test, He did not tell me previously when we talked.) $110 to unclog drains. When tech finished my daughter and I checked sunroof there was sealant on car and windows plus a rip on rubber around front of sunroof. Plus inside roof of car around sunroof was dirty. Technican did not say anything about this to us just left the car waiting for us. Asked Stacy and Mike to look at it.Mike stated his tech. wouldn't do a job like that. 5/82020 After general manager Chris Bernicker not returning my calls, we went to the dealership, showed Chris the car and he stated it would be very expensive, to replace the sunroof as you just could not replace the rubber around it. He told us he had a very excellent detail man, Manny and he was working by himself, but he, Chris would call me the following week to bring the car in. Again Chris DID NOT call me. That Thursday 5/16/2020 we went to the dealership again and Chris said again that he was short handed and very busy. I told him he could have had the courtesy to call me. He promised me he would call me that Monday to bring the car in, and he finally did. I told him there was a nail in my tire and if he could have a plug put in it, also that the brakes felt low. Chris said sometimes this occurs when a brake fluid flush is done.. He said he would have the tech check it out. Manny couldn't get to the car until the next day. The detail was good, the glue/sealant was off. Manny said he glued the rip in the sun roof and then put electrical tape around the front of the sunroof. He made it clear that he was a detail man and not a sun roof tech. AJ service manager checked my battery, showed me serpentine belt needed to be replaced and that I needed brakes. What?? I just had a brake fluid flush on 4/17/20. I'm sure they had to pump the brakes or something to test them. Because of their neglect, I could have been in a terrible accident. I don't play with my health and safety. The damaged tire could not be salvaged. I don't know what it is, I began coming to Springfield Hyundai because of a bad experience with technicians in another Hyundai dealership. I'm the type of person that if I've wronged someone I will correct that wrong if possible. Although I won't be taking my car to Springfield Hyundai anymore, I think Mr. Bernicker means well. He is overwhelmed. He's the general manager, the president and CEO. He needs someone whom he trusts to carry some of the load; he can't do it all by himself; that's why he's always in meetings with his staff and neglecting the needs of his customers. I had my previous car of another make for 18 years and never had a problem with the dealership or the technicians. I have contacted the Better Business Bureau regarding this matter as I would like the sunroof replaced or a metal shield welded over it so water can't get in.

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Herb Keller

Herb Keller

Manager
Recent Reviews

Aug 22, 2021

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I had gone to 4 other places and could not get a car...

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here....

Dec 20, 2020

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Went into the dealership with a budget in mind and that’s...

Went into the dealership with a budget in mind and that’s where Keith stepped up. Not only helping my wife and I get the deal we were after, but went above and beyond expectations and stayed AFTER HRS to help finalize the insurance situation. Thank you so much for the help and experience!

Apr 15, 2019

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Another great experience

I took my Aunt to Springfield Hyundai to purchase a 2019 sonata sport. Again John Barone and the staff were so pleasant to deal with. we never feel pressured. They are more concerned about what WE want and it makes our buying experience some much more pleasant. This is the fourth vehicle that my family has purchased from John. We will be purchasing two more vehicles very soon.

Apr 07, 2019

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Employee Rating

Mixed Review

This will be a mixed review. Since 2005 my family has purchased 5 vehicles from Springfield Hyundai, three new and two used. We have been pleased with all of our purchasing experiences with the exception of one. An experienced sales person ( I prefer not to address by name ) helped my daughter and I purchase a car for her back this past September. Her buying experience was mediocre although she is happy with the car. She had not realized how barely adequate her experience was until I raved to her about my purchasing experience a few months ago with both Herb and Tim. Then my daughter became increasingly dissatisfied with her experience. Mostly, she was promised new car mats for 2017 Sonata and she never received them despite repeated communications with her sales person and also she was never told about the free oil change that apparently is customary for used car purchases. Also, I received a second key remote with my used Sonata purchase and my daughter did not receive one. I did not know if that was customary or not with a used car sale but in my repeated emails to management, I did question this. Unfortunately my emails to Hyundai management about my daughter’s experience have been ignored. This disappoints me greatly. Perhaps my complaints seemed inconsequential or small but the fact that my daughter’s buying experience was not positive should have been enough for someone in Hyundai management to take notice. Subsequently, my daughter has paid for four car mats, an oil change and now will have to pay several hundred dollars for a second key remote without knowing if she should have received one. She has stated to me that she will think very seriously before purchasing another car from Springfield Hyundai. Claire Witzel

Jan 28, 2019

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Making a usually dreaded experience into a painless one.

We were out to look at new model cars because our lease was up in one month. We saw the new Kona and really liked it. We drove off in our new car the same day. Our salesman, Mike Hodgson, made the experience easy to get through. We were happy with the total experience.

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Stacey Miller

Stacey Miller

Service Department Manager
Recent Reviews

Aug 08, 2022

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Service department is the worse.

Service department is the worse. They give you no update on your vehicle. You purchase a vehicle from them with 3 year maintenance, come to find out strictly oil change, everything else you are responsible for. Worse mistake I did was leave Toyota for Hyundai. Toyota gives you updates every time your car went in for service. And when Toyota gives you, I believe 2 year maintenance that includes everything filters change, tap off all fluid, rotate tires. These goobers at Hyundai charged me over $300. and only 2 years into me buying my car. Went to Toyota to trade my Hyundai in, but everything is on back order, decided to try Volkswagen and left with one of a 2022 Taos. Hyundai I really would not recommend them.

Aug 04, 2022

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Had a issue with service June 20, it's now August the

Had a issue with service June 20, it's now August the manager never called me or even followed up very disappointed!

Jul 23, 2021

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Had to have my one year old car towed to the dealer after...

Had to have my one year old car towed to the dealer after it stalled and would not start. Everett called to tell me that the screw on top of the battery was loose. I informed him this was the second time this happened and asked them to check again to see if there was any defect with the screw. Everett called back and told me they put tamper proof spray on the screw. I told him I was offended by this, why would I tamper with my car, stand on the side of the road with my son for an hour, and be without my car for a day? I asked to speak to a manager and Everett hung up on me. When picking up my car, I spoke to the managers AJ and Stacey would continued to insist that it was suspicious that the screw came loose twice. These are some of the most offensive and condescending people I have ever encountered.

Jun 25, 2021

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Can’t possibly say enough good thing about Springfield...

Can’t possibly say enough good thing about Springfield Hyundai service department! The staff is always willing to go the extra mile. I usually work with Everett, he is amazing! Very knowledgeable and professional! Just had another positive experience, very thankful to have found this dealership!

Mar 01, 2021

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I broke my fuel door completely my fault however the team...

I broke my fuel door completely my fault however the team here took great care of me thank you Chris Bernicker for splitting the cost!

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Myron Taylor

Myron Taylor

Sales Consultant
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Dealership Experience 6 years
Recent Reviews

Jan 04, 2022

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Jack the finance manager and his team and Myron from the...

Jack the finance manager and his team and Myron from the Sales Department were professional, friendly, and worked with me to get the best vehicle to fit my needs.

Aug 18, 2020

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Hard to figure out where to start with this guy, but,...

Hard to figure out where to start with this guy, but, I'll go with the following. An organization and its people are a reflection of its leader. When one deals with sales or service staff at Springfield Hyundai, one has to lower expectations significantly. We've purchased and serviced a car with them. This summer, we (regrettably) referred two neighbors to them who were ready to purchase Hyundais from Springfield, but, ended up purchasing from Fred Beans (they reportedly had a great experience there). Chris condones condescending and arrogant behavior from his staff and it's no wonder because he embodies those characteristics. Another reviewer mentioned "old school arrogance of car sales" and that's exactly what you'll find with Chris Bernicker and his team at Springfield Hyundai.

Feb 21, 2020

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He was a great help. I was very nervous changing the car...

He was a great help. I was very nervous changing the car over from lease to sales.?He made it seem almost effortless. Thank you for doing such a wonderful job. I will be back.

Jan 04, 2020

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never heard back from the dealership

i called several times to get in touch with Rosa to inquire about a car. I was promised a call back but never heard back from anyone. Gave them multiple chances to make it right but unfortunately they didn't do anything to make it right. would not recommend this dealership to anyone.

Jul 08, 2018

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Excellent sales and service

Myron is the best. He made purchasing my new Sonata virtually painless. I had an issue with my car just after I bought it and he got the issue resolved as quickly as possible. He’s great at getting things done and will follow up with you to make sure everything is going well. If you need to purchase a vehicle go see Myron!!

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Jack Kettel

Jack Kettel

Finance Manager
Recent Reviews

Jan 04, 2022

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Jack the finance manager and his team and Myron from the...

Jack the finance manager and his team and Myron from the Sales Department were professional, friendly, and worked with me to get the best vehicle to fit my needs.

Aug 31, 2021

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A top-notch experience at Springfield Hyundai Chris,...

A top-notch experience at Springfield Hyundai Chris, Jack, and KEITH are absolutely AWESOME! After an exhaustive search and being told over and over “That SUV is just not available so how about this one?” Keith found my exact SUV and had it on his lot in about 6 HOURS. He comes in early, he’s flexible and patient, and his knowledge of ALL vehicles is amazing!! Thrilled to join your family

Aug 22, 2021

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I had gone to 4 other places and could not get a car...

I had gone to 4 other places and could not get a car loan.The manager Jack and his managment team worked miracles.Ill send everyone I know here....

Mar 16, 2021

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This is my 2nd car I bought from Springfield Hyundai....

This is my 2nd car I bought from Springfield Hyundai. Both times I worked with Tim from sales and Jack from finance. I never felt rushed or pressures to buy either of my cars just so they could make a sale. This time I really got the deal of a lifetime with my trade and drove home in a beautiful 2018 Elantra SEL. I recommend this dealer for anyone looking for a new or used Hyundai product. Thanks to Tim and Jack for getting it done for me again. As long as they keep treating me the way they do I will keep coming back.

Jan 03, 2021

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A great place to do business! I am very happy with my...

A great place to do business! I am very happy with my purchase! I look forward to being part of the family! what a great dealership!

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Valerie Toto

Valerie Toto

Internet Sales Consultant
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Dealership Experience 5 years 3 months
Recent Reviews

Feb 03, 2020

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Great Place To Buy A Hyundai

The overall buying experience at Springfield Hyundai very pleasurable. Salesperson Dan Sloss was very friendly and had extensive knowledge about all the features of the 2020 Palisade. Dan did not pressure me to buy the Palisade, but made the deal so attractive I had to make a purchase/lease. All of the employees from the sales manager, finance manager, service manager and cashier are some of the most pleasant and friendly people I have ever experienced in purchasing a vehicle. These employees are an asset to Springfield Hyundai.

Mar 20, 2019

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Great experience- great cat

I bought an Elantra here in 2009. I’m happy I went back for my 2019 Sonata Hybrid. Valerie Toto was my internet salesperson. She gave me a good honest bid via email. John Barone was my salesman at the dealership. I drive an hour to work every day. They were kind enough to let me test drive the car for an hour. I had my price already so there was no need to haggle. Thanks everyone.

Jan 01, 2019

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My experience at Springfield Hyundai - Springfield, PA

The customer service was very good! The morale in the company seemed high. My salesman was caring, knowledgeable, patient and kind. I like my car!

Oct 27, 2018

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Great Experience

Thank you to Keith and Anthony for helping me get a great deal. I am so happy with my new Elantra! I really appreciate all of your help!

Jul 12, 2018

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My 2017 Hyundai Accent

Coming up to a week - Saturday with my new/used 2017 Hyundai Accent. Thank you to Curtis Wilson, who helped me ride out in it the same day! I had searched the website because I was in need of a car - this was my first choice. It was just meant to be! So happy & Blessed. Thank you Hyundai Springfield. P.S. a HUGE THANK YOU to Vinnie in the parts department. I needed an extra car key, what was quoted ended up not being correct - Perfect Price in the end. Huge THANK$ Vinnie.

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Bob Keller

Bob Keller

Manager
Recent Reviews

Apr 29, 2021

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I got completely ripped off they took my vehicle as a...

I got completely ripped off they took my vehicle as a down payment and 45 days later after they sold it said I was denied and needed to return the vehicle but never received my truck back on top of being charged mileage detailing and the monthly payment

Jul 21, 2020

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Unprofessional, not trasparent and lack customer service!

Old school arrogance of car sales will hopefully be wiped away soon but it seems like it is still thriving here! No transparent and disorganized going through the whole process. I would NOT recommend looking to buy here.

Nov 12, 2018

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Stay far far away.

If I could give zero stars, I would. We received a letter from Springfield Hyundai saying they would buy my dads 2015 Hyundai Genesis. This car used to belong to my mother, who recently passed away, so we were planning on taking the $7,000 hit and getting out of it because we do not need it. After thinking about it, we decided to do it and get it over with. When my father went back to Hyundai, they said that they don’t buy cars, they’d only buy it if we bought something else. This is fine, but if we originally told you the entire situation and said i was planning on getting something before the end of the year, Why didn’t you say this before? Why did you send us the letter saying you need a Hyundai Genesis on your lot and wanted to buy it? No where in the letter does it say it is contingent on buying another car. All they care about is screwing their customers out of money and made a bad situation even worse. Do me a favor and stay away from this dealership. Go buy a car from Honda or Ford down the street instead.

May 05, 2018

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Unexpectedly good

It is unfortunate as a young woman that I sometimes am not taken seriously as a buyer. I had been to a ton of dealerships where I had been disregarded, overlooked and talked down to. Springfield Hyundai was the needle in the haystack! Tim and his supervisor made it easy and took the time to listen and work with me. I now have an excellent car that works for me. Please if you're in the area or not check out Springfield Hyundai and talk to Tim!!

Oct 28, 2017

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Excellent/Promise Keeper

I called Springfield Hyundai on Friday to submit a credit application for approval to purchase a used Hyundai. I spoke with Valerie and Cheryl. I told them I did not want to spend an entire day or even 4 hours at the showroom to purchase a used car. They promised to have me in and out which they did. The experience was awesome. They were true to their words. I arrived at 10AM on Saturday, 10/28. I was meet with Cheryl who in turn, went to get Valerie. This is our fourth car we purchased from Springfield Hyundai. Our last purchase was a lease Hyundai SanteFe. The service each and every time and especially today, was beyond expectation. I will not go anywhere else to purchase either a new or used car. My Review is 100 out of 100. Thank you Cherly and Valerie and all the staff at Springfield Hyundai for a superb well done job. We will be back. Elaine M. Liberio 484-431-9878 [email protected]

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Dan Sloss

Dan Sloss

Sales Representative
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Dealership Experience 3 years 3 months
Recent Reviews

Mar 15, 2021

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This was one of the best car buying experiences we have...

This was one of the best car buying experiences we have ever had. Dealing with Dan (Sales) and Anthony (Sales Manager) was effortless and very pleasant. 10 out of 10 recommend!! If you want someone to listen to what you need and get you a good deal, go see Dan & Anthony!!

Mar 15, 2021

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Dan was phenomenal! He well exceeded our expectations in...

Dan was phenomenal! He well exceeded our expectations in the car buying process. From test driving to running some numbers, to then actually purchasing, Dan was with us every step of the way. He did everything we asked, was pleasant to work with, and made sure to answer all of our questions, no matter how stupid. He is extremely patient and willing to do whatever it takes to ensure customer satisfaction. Even after the buying process, he was quick to help us fix a minor problem we had. Dan and the Springfield Hyundai sales team are the reason we will go back in the future to purchase another car. This is our first Hyundai, but it definitely will not be our last, thanks to this group!

Sep 14, 2020

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Both Dan and Springfield Hyundai provided outstanding...

Both Dan and Springfield Hyundai provided outstanding service during my purchase. As my sales rep, Dan went above and beyond to ensure all my questions and concerns were answered, and he was thoroughly engaged throughout the entire process. I highly recommend, Dan and Springfield Hyundai!

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